Specialist | Outbound Marketing

Outbound Marketing Specialist

Main Objective – Serve clients in a consultative way and create strategies focused on results and value generation.

Responsibilities:

• Attend to customers on a daily basis via various communication channels, with regular meetings and calls;
• Keep deliveries on schedule with customers;
• Have in-depth knowledge of the solutions, the ICP, and the customers’ needs;
• Assemble the digital planning for new clients and revise it whenever necessary;
• Create and manage the tasks sent to the internal team according to each client’s priorities;
• Update, configure and register data or content in marketing and active prospecting tools;
• Monitor and assist the work of the Commercial Intelligence team;
• Assemble analytical reports.

Requirements:

• Bachelor’s degree in social communication, advertising & propaganda, marketing, journalism or public relations;
• Proven experience in customer service and digital marketing;
• Ability to write, interpret text and analyze data in Portuguese and English;
• Knowledge of outbound techniques;
• Have good interpersonal and communication skills with customers, internal staff and partners in video, telephone, e-mail and face-to-face meetings;
• Knowledge in marketing automation tools such as Reev and Reply.io.

Desirable:

• Technical and practical knowledge in Outbound;
• Certified Outbound Marketing & Sales by Reev Academy;
• Knowledge in SPIN methodology and Predictable Revenue;
• Knowledge of qualification frameworks;
• Knowledge of the ASANA platform.